Practice Manager (Full-time)

About Diana Health

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.

We are an interdisciplinary team joined together by our shared commitment to transform women’s health. Come join us!

Role Description:

Our Practice Managers are passionate about helping women get the high quality, loving care they need and deserve and supporting interdisciplinary teams of providers and staff in fast growing practices.

You will be a practice leader, ensuring smooth and efficient day-to-day operations and a supportive, servient culture that simultaneously serves our team and our clients. You will report directly to the Regional Director in the practice’s associated Diana Health region.

What you’ll do:

• Provide day-to-day, onsite team leadership, ensuring all practice-level team members are set up for success in their respective roles and trouble-shooting situations as needed
• Oversee execution and continuous improvement of practice workflows, including but not limited to:
• Identify any operational workflow issues that interfere with client care and the team’s ability to properly execute on their responsibilities
• Lead the practice to meet its performance metrics
• Lead frequent, clear, concise, closed loop communication across the many dimensions of the practice team:

Lead daily morning huddles and provide daily schedule communications and real-time updates as needed

• Other duties as assigned

Experience:

• Bachelor’s Degree in business, education, or healthcare administration required or equivalent experience
• At least five years of experience in outpatient practice management – women’s health experience is preferred
• Demonstrated program development capabilities and ability to make critical decisions without all of the answers, using sound judgement
• Excellent communication skills – written and oral
• Demonstrated ability to represent an organization’s values and to carry out these job responsibilities effectively and professionally
• Proven ability to build and lead strong, diverse teams and meet practice-level performance metrics

Benefits

• Competitive compensation
• Medical, dental, and vision insurance, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid parental leave

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful