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About the role
The Center Manager is responsible for overseeing the overall operations, staff management, and performance of the center. The role ensures smooth day-to-day functioning, achievement of business targets, high customer satisfaction, and compliance with company policies.
Key Responsibilities:
- Manage daily operations of the center and ensure smooth workflow
- Supervise and guide staff, including admin, telecallers, and support teams
- Monitor performance, targets, and productivity of the center
- Handle customer inquiries, escalations, and issue resolution
- Coordinate with head office for reporting and updates
- Maintain records, reports, and center documentation
- Ensure proper maintenance of infrastructure, equipment, and facilities
- Plan and implement strategies to improve admissions, sales, or service delivery
- Conduct team meetings and provide training or motivation to staff
- Ensure compliance with company policies and quality standards
NOTE
(Preferably Femal)
ONLY COIMBATORE CANDIDATES.
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