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About the role
Key Responsibilities:
- Analyze and report on quality trends, root causes, and areas for improvement.
- Ensure compliance with internal policies, industry standards, and client specifications.
- Assist in developing and improving quality assurance processes, procedures, and templates.
- Perform audits, inspections, and evaluations of processes and systems.
- Provide feedback and training to staff on quality issues and performance metrics.
Key Skills:
- Strong analytical and problem-solving skills
- Attention to detail
- Excellent written and verbal communication
- Proficiency in using QA/testing tools and software
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