Office Assistant

Job Description: Handle day-to-day back-office and administrative tasks. Maintain and update customer records, documents, and databases. Prepare quotations, invoices, booking documents, and other travel-related paperwork. Coordinate with customers, travel partners, hotels, airlines, and other service providers. Assist with flight, hotel, and travel booking documentation. Respond to customer queries through email, phone, and messaging platforms. Maintain proper records of bookings, payments, and client information. Prepare daily reports and assist the management team with routine office work. Coordinate with the front-office/sales team to ensure smooth processing of customer bookings. Perform data entry and ensure all information is accurate and up to date. Follow up on pending documents, payments, confirmations, and bookings. Ensure proper filing and organization of company documents. Key Skills: Good communication skills, basic computer knowledge, MS Office/Excel, data entry, documentation, coordination, record keeping, and attention to detail.