Team Member - Inside Sales Direct

Job Description – B2B Inside Sales

Position

: Inside Sales Manager / Executive – B2B New Business

Department

: inside sales

Location

: Mumbai

Reporting To

: Execution Lead inside sales

About the Role

We are looking for a high-energy, target-oriented B2B Inside Sales professional who will be responsible for driving new customer acquisition through the complete sales cycle.

This is a hunter role . The individual will be expected to identify and prospect potential customers, engage decision-makers, understand their business requirements, present the solution, manage negotiations and ultimately close deals independently .

The ideal candidate should be comfortable with outbound calling, email/LinkedIn prospecting, lead generation, consultative selling, objection handling and closing.

Key Responsibilities

1. Lead Generation & Hunting

• Identify and build a target account list within the defined B2B segment.
• Generate new business opportunities through outbound calling, email, LinkedIn and other prospecting channels.
• Research target companies, industries and decision-makers to identify potential opportunities.
• Develop and continuously maintain a healthy sales pipeline.
• Proactively reach out to CXOs, business owners, functional heads and other relevant decision-makers.

2. End-to-End Sales Ownership

• Own the complete sales cycle from prospecting → qualification → discovery → solution presentation → proposal → negotiation → closure .
• Understand customer requirements, pain points and business challenges.
• Conduct product/service demonstrations or presentations where required.
• Prepare commercial proposals and negotiate with customers.
• Drive opportunities towards closure within defined timelines.
• Ensure smooth handover to the relevant team after closure.

3. Customer Engagement

• Build strong relationships with prospects and customers.
• Conduct discovery conversations to understand customer needs and identify opportunities.
• Effectively communicate the value proposition and business benefits of the offering.
• Handle objections and competitive situations confidently.
• Maintain regular follow-ups and ensure that opportunities do not stagnate.

4. Sales Pipeline & CRM Management

• Maintain accurate and updated information on all prospects and opportunities in the CRM.
• Track pipeline movement, conversion ratios, sales cycle and closure probability.
• Maintain adequate pipeline coverage against monthly/quarterly targets.
• Prepare regular sales forecasts and reports.
• Analyse funnel performance and identify areas for improvement.

5. Target Achievement

• Achieve monthly, quarterly and annual revenue / booking targets.
• Meet defined KPIs around: New accounts acquired Qualified opportunities generated Outbound activity Pipeline value Conversion rate Revenue / bookings Average deal size Sales cycle

Candidate Profile

We are looking for someone who is

• A strong hunter with a proven new-business mindset .
• Comfortable with outbound calling and prospecting.
• Confident communicating with senior decision-makers.
• Strong in consultative selling and discovery.
• Persistent and disciplined with follow-ups.
• Comfortable handling rejection and objections.
• Commercially aware and focused on achieving targets.
• Able to work independently and take complete ownership of opportunities.
• Strong in verbal and written communication.
• Comfortable working with CRM and sales technology.
• Data-driven and capable of managing a sales funnel.

Experience & Qualification

Education:

Graduate / Postgraduate in any discipline. MBA/PGDM in Sales/Marketing would be an advantage but is not mandatory.

Experience:

• [2–5] years of experience in B2B inside sales / telesales / business development / new customer acquisition.
• Candidates with demonstrated experience in outbound B2B sales and end-to-end deal closure will be preferred.
• Experience selling to mid-market / enterprise customers will be an advantage.

Key Competencies

Must Have

• B2B prospecting
• Outbound calling
• Lead qualification
• Consultative selling
• Negotiation
• Objection handling
• Closing skills
• Pipeline management
• CRM discipline
• Target orientation

Behavioural Attributes

• Hunter mindset
• High ownership
• Persistence
• Strong communication
• Commercial acumen
• Customer-centric approach
• Result orientation
• Ability to work in a fast-paced environment

Success in the Role

The person will be successful if they can independently answer “How will I generate my next customer?” rather than waiting for leads to be assigned.

The role requires an individual who can create opportunities, build relationships, manage the sales process and close business , with minimal dependency on lead generation teams.

Key Performance Indicators

• New customer acquisition
• Monthly / quarterly revenue achievement
• Pipeline generated
• Pipeline coverage
• Lead-to-opportunity conversion
• Opportunity-to-closure conversion
• Average deal value
• Sales cycle
• Outbound productivity
• Customer retention / repeat business, where applicable