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About the role
We are looking for an integration engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations. You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients, and providing ongoing help to them to resolve any issues.
Application form:
https://forms.gle/KbbeXxqhwpwnCzcDA
Responsibilities
- Understand and explain APIs to clients. Help clients integrate OneFin APIs. Research and identify solutions to issues during integration.
- Escalate unresolved issues to appropriate internal teams (e.g., software developers).
- Become a product expert for clients.
- Configure the OneFin system for customized usage by clients. Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides, etc.
- Automate the solution of common issues using Python.
- Help live clients resolve issues and coordinate with the development team for issue resolution.
Requirements and Qualifications:
- BS/B.Tech. in Computer Science, Engineering, or an equivalent.
- Strong verbal and written communication skills.
- Experience in writing code in Python .
- Understanding web-based systems.
- Proficient in understanding and writing JSON.
- Experience in SQL databases.
- Experience working with REST APIs.
- Excellent analytical skills , passion for pinning down technical issues, and solving problems.
- Enjoys a fast-paced startup environment.
Skills required
pythonsql