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About the role
The Telecaller Executive is responsible for making outbound and handling inbound calls to potential or existing customers to generate leads, provide information about products or services, and support business growth. The role focuses on building customer relationships and achieving calling targets.
Key Responsibilities:
- Make outbound calls to potential customers from provided data
- Handle incoming calls and respond to customer inquiries
- Explain company products, services, and offers clearly
- Generate and qualify leads, and schedule appointments if required
- Maintain call records and update customer details in the system
- Follow up with customers for feedback or conversions
- Achieve daily/weekly call and performance targets
- Handle customer objections politely and professionally
- Coordinate with the sales or operations team when needed
Languages known
Tamil / English, Malayalam/Hindi
NOTE
ONLY CANDIDATES FROM COIMBATORE
FEMALES PREFERRED.
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