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About the role
* Check prescriptions to ensure that there are no errors and that they are appropriate and safe for the individual patient.
- Dispense the medicines as per the prescription.
- Bill the medicines dispensed and collect cash.
- Check the expiry date and batch number of the medicine and compare it with the bill entry.
- Contacting referring physicians’ offices with questions over prescription.
- Maintaining inventory of the medicines dispensed.
- Keep records of patient history and of all activities regarding heavy medication.
- Handle customer queries and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution.
- Record all pharmacy transactions and keeping cash registers up to date.
- Comply with all applicable legal rules, regulations, and procedures.
- Maintain confidentiality with respect to customers medical details.
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