Contract Associate

Key responsibilitiesHandle day-to-day operational activities and ensure timely completion of assigned tasks.Verify customer, merchant, or business documents and update records accurately.Support merchant onboarding, KYC documentation, and data verification where applicable.Coordinate with internal teams to resolve operational issues and follow up on pending cases.Maintain reports, spreadsheets, and records using MS Excel or internal systems.Follow company policies, standard operating procedures, and compliance requirements.Meet daily or monthly productivity and quality targets.Communicate professionally with customers, merchants, or other stakeholders as required.Eligibility and skillsGraduation in any discipline may be required for general operations roles.Basic computer knowledge and proficiency in MS Excel.Good verbal and written communication skills.Attention to detail and problem-solving ability.Freshers may be eligible for some openings; experience requirements depend on the vacancy.