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About the role
Key Responsibilities: -
• Counsel students and parents on academic programs, courses, and career
pathways.
• Understand student requirements and recommend suitable courses or programs.
• Handle inquiries via calls, emails, WhatsApp, and walk-ins.
• Assist students with the admission and enrolment process.
• Maintain accurate records of student interactions in CRM/ERP systems.
• Follow up with prospective students to ensure conversion and enrolment.
• Coordinate with academic and operations teams for smooth onboarding.
• Provide ongoing academic guidance and address student concerns.
• Meet assigned counselling and enrolment targets.
• Participate in seminars, webinars, and career guidance sessions.
Required Skills & Qualifications: -
• Graduate/Postgraduate in any discipline (Education background preferred), MBA,
Psychology, BBA
• Strong communication and interpersonal skills.
• Ability to understand student needs and provide appropriate guidance.
• Basic knowledge of academic programs, career options, and admissions
processes.
• Proficiency in MS Office and CRM tools.
• Target-driven with a student-centric approach.
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