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About the role
Job description
Team Leader – Collection Process
Experience: Minimum 2 years in loan recovery / collections
Education: Any Graduation
Role & Responsibilities
Handle and manage a team of up to 20 collection agents
Achieve daily and monthly collection targets
Monitor team performance and provide guidance
Handle escalations and ensure process compliance
Prepare basic MIS and reports using Excel
Skills Required
Strong knowledge of loan recovery process
Good Excel and data analysis skills
Team handling and leadership skills
Languages
English mandatory
Any two South Indian languages mandatory
CTC: Based on previous CTC
Location: Bengaluru (On-site)
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