Customer Relationship Manager

Key Responsibilities: 1  Contact potential or current customers to present Club Mahindra membership benefits.  Reach out to fresh, churned, and cold leads to convert them into sales, collect downpayments, log sales, and update systems.  Achieve monthly targets for unit sales and revenue.  Make daily sales calls, meet connected call quotas, and diligently follow up on cases.  Handle any customer escalations effectively (if any).  Encourage existing customers to upgrade to longer membership tenures, generate referrals, and finalize sales. Competencies / skills required:  Demonstrated experience as a comprehensive sales executive, both in inside sales and field sales.  Proven history of consistently achieving sales targets, ideally in a virtual setting (Inside Sales).  Capacity to understand and effectively communicate details of the product and service to prospect customers, facilitating sales closure.  Calm personality & capable of managing rejection professionally.  Exceptional negotiation skills with an ability to resolve issues and address complaints.  Team-oriented mindset with the capability to thrive in high-pressure environments. Location - Powai Salary - 6 LPA