Truemeds - Senior Manager - Inventory Management

Description: Senior Manager Inventory Management (Faridabad Hub) Role Overview: We are looking for a highly analytical and execution-driven Inventory Manager to own end-to-end inventory execution for our largest Motherhub FC. The ideal candidate will own the management of end-to-end inventory and ensure accuracy, control, and hygiene at the hub, ensuring 100% accuracy in stacking, picking, batch, and expiry handling in a regulated E-Pharmacy environment. The entire inventory team at the warehouse will report to this role. This role is a blend of both execution and control. This role operates in an evolving-tech setup, requiring strong inventory fundamentals, process discipline, and hands-on execution to maintain accuracy and compliance. The role has a direct impact on customer satisfaction, regulatory adherence, and inventory losses. Key Responsibilities: (Responsibilities include, but are not limited to) 1. Inventory Control & Accuracy: - Own inventory health and physical vs system accuracy at the warehouse and ensure adherence to batch segregation, expiry control, and regulatory requirements. - Drive inventory accuracy through operational rigor, process optimization, and selective tech or product interventions. - Own the cycle count program, ensuring accuracy, coverage, and minimal operational disruption. - Improve cycle count efficiency through process redesign, rigorous on-ground execution, and selective tech enablement. - Identify, investigate, and resolve operational issues and bottlenecks in real-time. - Build strong controls and SOPs for inward, outward, transfers, and returns. - Audit Readiness: Act as the primary point of contact for external and internal auditors during half-yearly and annual stock audits. 2. Inventory Loss Reduction: - Own inventory loss and shrinkage reduction, including damages, expiries, pilferage, and process leakages. - Track inventory losses and drive root causebased corrective actions. 3. Process & Tech Enablement: - Design and standardize inventory SOPs and partner with tech and product teams to build practical, scalable inventory controls and ensure data discipline as systems evolve. - Assist in the development and implementation of strategies to optimize warehouse processes and enhance operational efficiency. - Participate in continuous improvement initiatives, leveraging data insights and feedback from warehouse staff. 4. Cross-Functional Coordination: - Partner with the procurement function to plan and execute procurement and replenishment cycles. - Act as the single point of accountability for inventory-related escalations. Technical Skill Matrix: Tool Category Required Proficiency WMS/ERP Hands-on experience with Unicommerce, Increff, Vinculum, or NetSuite Data Analytics Expert level in SQL (to pull custom reports) and Advanced Excel (Power Query, Macros) Methodologies Deep understanding of JIT (Just-in-Time), FEFO (First Expired, First Out), and FIFO Compliance and Safety: - Ensure adherence to safety regulations, company policies, and standard operating procedures within the control tower and broader warehouse operations. - Promote a culture of safety and compliance among warehouse staff. Data Analysis and Reporting: - Analyze data from various sources to assess warehouse performance and identify trends or areas for improvement. - Prepare and present regular reports on key performance indicators (KPIs), such as order accuracy, turnaround times, and inventory levels. Qualifications & Experience: - 5+ years of experience in inventory management, supply chain, or operations, preferably in e-commerce/q-commerce. - Bachelors degree in Engineering, Operations, Supply Chain, or related field. - Experience in managing a team of supervisors and handling 200+ contractual blue-collar workforce in a large warehouse setup. - Hands-on experience with ERP/WMS systems and advanced Excel/data analysis. - Strong stakeholder management and cross-functional collaboration skills. - High ownership mindset with strong problem-solving and decision-making abilities. - Experience in scaling operations in a high-growth environment is a plus. - Strong exposure to multi-location inventory management and experience managing large warehouses. What Were Looking For: - Strong structured problem-solving ability - Deep understanding of inventory math and its management - Comfortable operating in ambiguity - Strong people leadership and cross-functional influencing capability Location: Faridabad .