Remote Regional Strategy & Operations Manager, Americas

Note: The job is a remote job and is open to candidates in USA. Teach For All is a global network of independent, locally led organizations committed to developing collective leadership and expanding educational opportunity. The Regional Strategy & Operations Manager will manage internal systems, data, communications, events, finances, and knowledge management to support the Americas team and its partner organizations. The role will coordinate regional operations, strengthen partner engagement, and support informed strategic decision-making across Latin America and the Caribbean.Responsibilities**Global Team Liaison**: Serve as the primary operational liaison between internal global teams and the Americas region, ensuring effective information flow, coordination, and follow-through across teams**Organization-Wide Process Coordination**: Support the management and tracking of organisation-wide processes, such as end-of-year reflections, goal-setting, culture surveys, and annual planning. Help standardise and document processes to ensure continuity and consistency**Strategic Priority Tracking**: Support the team in tracking and synthesizing regional priorities to inform leadership decision-making**Documentation and Knowledge Management:** Build and maintain effective systems for regional documentation, shared folders, knowledge management, and access to key information+ Partner Data Collection Lead: Serve as the primary point of contact for partner data collection processes, including the Global Data System (GDS), Network Survey, and Network Standards survey+ Salesforce Database Management: Update, manage, and maintain internal Salesforce databases for Americas partners+ Data & Trend Analysis: Analyse regional data, identify and communicate relevant trends, and work with the regional team to translate data into insights that inform strategy and partner support**Communications**: Develop and coordinate regional internal and external communications, including newsletters, emails, presentations, and other materials. Work with portfolio leads and relevant global teams to ensure partners receive timely, accurate information and can fully access relevant network opportunities**Events and Logistics:** Coordinate the end-to-end logistics of regional and global events, including CEO retreats, Latido Latino, peer-to-peer visits, CEO community meetings, and other partner gatherings. Manage logistics, payments, and related operational processes**Partner Call Support:** Coordinate regional partner calls and learning spaces, including invitations, agendas, presentation materials, translations, and other resources as needed. Ensure materials are clear, accessible, and aligned with Teach For All brand guidelines**Partner Staff Onboarding**: Support the onboarding of new partner staff into regional platforms, tools, communities, and network opportunities**Regional Storytelling:** Work with regional and global teams to identify, develop, and elevate regional success stories and examples of partner impact**Budget & SAP/Concur Operations**: Manage the operational execution of the Americas budget and SAP/Concur processes (expense logging, payments, and tracking) under the strategic oversight and decision-making of the Head of Region**Team Culture & Retreats**: Support the planning and execution of regional team meetings and retreats, contribute to culture-building activities, and help design and coordinate the scope and sequence of regular regional team meetings**Other responsibilities:**Take on additional responsibilities aligned with the goals and priorities of the Americas Regional Team as neededSkillsMinimum 5-7+ years of experience as a strategy and operations leader, and will demonstrate exceptional prioritisation, organisation, and communication skillsFluency in written and spoken English and Spanish requiredProven ability to efficiently operate and manage projects with a focus on strong outcomesProven track record of managing operational systems (e.g., database management in Salesforce, financial processing in SAP/Concur, and complex project tracking) with extreme attention to detailStrong executive presence and written and spoken communication skills to interface comfortably with senior leadership and external partner CEOsHigh level of attention to detail in all aspects of project execution, ensuring thoroughness and accuracyEngages effectively with diverse stakeholders, fostering strong relationships through proactive communication and updatesWorks collaboratively in multiple diverse, agile teams simultaneously, demonstrating adaptability and inclusivitySkillful in diagnosing the unique needs of project teams, ensuring a comprehensive understanding of requirementsIdentifies and addresses project support needs to drive successful execution towards project goalsActively contributes to the creation of inclusive and equitable work environmentsBalances perspectives and exercises judgement in complex situationsTransparently