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About the role
Key Responsibilities
• Supervise and guide the inside sales/onboarding team in achieving daily and monthly targets.
• Ensure every partner is onboarded smoothly with proper documentation and communication.
• Review team calls, follow-ups, and reports to maintain quality and consistency.
• Set clear goals, provide coaching, and motivate the team to meet conversion targets.
• Coordinate with the Sales Manager and Operations team to resolve onboarding issues quickly.
• Analyze data and prepare weekly performance and conversion reports.
• Conduct regular training sessions for the team to improve communication and product knowledge.
• Maintain high standards of customer experience throughout the onboarding process.
Required Qualifications
• Bachelor’s degree in Business or related field.
• 3–6 years of experience in B2B/B2C sales or team leadership.
• Strong leadership, coaching, and communication skills.
• Proven record of achieving and driving team targets.
• Good analytical and reporting abilities.
• Familiarity with CRM tools and onboarding systems.
Key Skills
• Team leadership and motivation
• Communication and conflict resolution
• Performance tracking and coaching
• Process improvement
• Problem-solving and coordination
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